Stop Losing Jobs
to Voicemail.
FirstReply is the autonomous AI receptionist that answers every missed call, qualifies the lead, and books your calendar — while you're on the tools. Don't believe it? Call our AI right now and try it yourself.
90-day guarantee. Don't see results? Full refund + $200 Good George voucher for the team.
Every unanswered call is a job
booked with your competitor.
It's not a customer service problem. It's a revenue leak — and it happens every single day, in every service business. Here's what it actually costs.
How FirstReply Works
You keep your existing number.
We use Conditional Call Forwarding on No Answer. When your phone rings and you're busy on the tools, the call silently forwards to our AI. No new number. No changing the signage on your van or your business cards.
The Missed Opportunity
A homeowner calls about a blown fuse, burst pipe, or HVAC fault. You're on the tools. The call rings out. In the trades, that lead is immediately dead.
Instant AI Intercept
With zero latency, FirstReply answers in a natural, professional voice. It asks intelligent intake questions to assess urgency, scope, and what the client needs.
Live Calendar Sync
The AI cross-references your live schedule in Simpro or ServiceM8, secures the booking instantly, and sends a confirmation text to the client.
The Hesitation Recovery
If a caller says they'll think about it, FirstReply triggers a personalised SMS follow-up 48 hours later — capturing the 40% of leads your competitors abandon.
We Guarantee Results.
And We Shout The Feed.
We don't charge setup fees. You pay a flat $497/month. If FirstReply doesn't capture enough missed jobs to cover its own cost in the first 90 days, we'll issue a full refund. And when you hit that 90-day mark and see the extra revenue rolling in, we'll send you a $200 Good George voucher to shout the team a Friday afternoon feed.
- Your business receives a minimum of 10 inbound calls per week
- Average job value exceeds $200 per job
- You have the capacity to take on new jobs without turning work away
One price. Unlimited calls.
Legacy answering services penalise your success. They charge per minute, limit your volume, and bill you for spam. We don't.
$0 setup. $0 per call. $497/month. That's it.
No setup fee. No lock-in contract. Cancel anytime.
- Unlimited inbound calls — no per-minute fees
- Automated spam call blocking
- Missed call text-back system
- Outbound on-the-way call automation
- Simpro & ServiceM8 calendar integration
- 48-hour follow-up SMS sequences
- 24/7 availability including weekends
This system costs less than the margin on a single missed emergency call-out.
Real results. Real businesses.
From cleaners and landscapers to mechanics and builders — here is what happens when you stop missing calls.
“We were losing residential contracts every week because calls were going to voicemail while the team was on-site. FirstReply answered everything and we picked up four new weekly cleans in the first month alone.”
“I am on the mower or running the chipper all day — there is no way I can answer calls. FirstReply picks up every single one and I get the job details sent straight to me. Booked a $3,800 garden makeover on day two.”
“Set it up Friday afternoon. By Monday it had already answered six calls over the weekend and booked two service jobs. I genuinely did not expect it to work that fast. Wish I had done it a year ago.”
“We were losing 3–4 jobs a week from missed calls while I was on the tools. FirstReply answered on the first ring and booked a job worth $1,800 on day one. Paid for itself before I even got the invoice.”
“I used to dread checking missed calls at the end of the day. Now I open my calendar and everything is already booked. It has genuinely changed how I operate — I can finally focus on the job in front of me.”
“We are a small team and could not justify a full-time receptionist. FirstReply gives us the professional front we needed at a fraction of the cost. Clients have no idea it is an AI — they just say how helpful it was.”
“I was sceptical that an AI could handle the complexity of building enquiries. People ask specific questions about consent, timelines, materials. It handles them better than some receptionists I have actually hired.”
“The missed call text-back is what sold it for me. Tenants call at all hours and if you do not respond instantly they move on. Our callback rate went from around 40% to nearly 100% overnight.”
“Running a chainsaw up a tree all day means zero chance of answering the phone. FirstReply handles every call and I come down to a full list of leads already qualified. Booked $11,000 of work in the first three weeks.”
“Being under a car means every call I miss is potentially a breakdown job going to someone else. Since switching to FirstReply I have not missed a single lead. The text-back alone has recovered five jobs this month.”
“We were losing residential contracts every week because calls were going to voicemail while the team was on-site. FirstReply answered everything and we picked up four new weekly cleans in the first month alone.”
“I am on the mower or running the chipper all day — there is no way I can answer calls. FirstReply picks up every single one and I get the job details sent straight to me. Booked a $3,800 garden makeover on day two.”
“Set it up Friday afternoon. By Monday it had already answered six calls over the weekend and booked two service jobs. I genuinely did not expect it to work that fast. Wish I had done it a year ago.”
“We were losing 3–4 jobs a week from missed calls while I was on the tools. FirstReply answered on the first ring and booked a job worth $1,800 on day one. Paid for itself before I even got the invoice.”
“I used to dread checking missed calls at the end of the day. Now I open my calendar and everything is already booked. It has genuinely changed how I operate — I can finally focus on the job in front of me.”
“We are a small team and could not justify a full-time receptionist. FirstReply gives us the professional front we needed at a fraction of the cost. Clients have no idea it is an AI — they just say how helpful it was.”
“I was sceptical that an AI could handle the complexity of building enquiries. People ask specific questions about consent, timelines, materials. It handles them better than some receptionists I have actually hired.”
“The missed call text-back is what sold it for me. Tenants call at all hours and if you do not respond instantly they move on. Our callback rate went from around 40% to nearly 100% overnight.”
“Running a chainsaw up a tree all day means zero chance of answering the phone. FirstReply handles every call and I come down to a full list of leads already qualified. Booked $11,000 of work in the first three weeks.”
“Being under a car means every call I miss is potentially a breakdown job going to someone else. Since switching to FirstReply I have not missed a single lead. The text-back alone has recovered five jobs this month.”
FAQs
Everything you need to know about FirstReply before you book a call.
No. You keep your existing number. We use Conditional Call Forwarding on No Answer through your current mobile provider (Spark, One NZ, 2degrees). When you're busy and don't pick up, the call forwards to our AI — no new signage, no new business cards.
Usually same day. We connect to your calendar (Simpro or ServiceM8), configure your business details, and set up the call forwarding with your provider. Most clients are live within 24 hours of their onboarding call.
Our AI speaks in a natural, professional voice and handles intake like a trained receptionist. Most callers have no idea — they just notice you answer on the first ring. We've had clients say their customers compliment how helpful 'your receptionist' was.
We're building integrations for more job management systems. Simpro and ServiceM8 are live now for NZ and AU. If you're on Xero Jobs, JobLogic, or another platform, book a call and we'll discuss roadmap and workarounds.
Yes. $497/month, no lock-in, no setup fee. Cancel whenever you like. We're confident you'll see the value — our 90-day guarantee backs that — but you're never locked in.
Our system filters spam and known robocall numbers. Real customers get through; nuisance callers don't. You won't pay for or deal with junk calls.
Your competitors are booking
the jobs you're missing.
Deploy FirstReply today. Flat-rate. No lock-in. No excuses.
Book a Call →