Privacy Policy

Last updated: 3/03/2026

FirstReply is committed to protecting your privacy and handling your data in an open and transparent way. We comply with the New Zealand Privacy Act 2020 and applicable Australian privacy legislation.

Voice Recordings & Customer Data

As a provider of AI receptionist services, we process voice recordings and customer data on behalf of our clients. We collect, store, and use this information solely to deliver our service — answering calls, qualifying leads, and booking appointments. We do not sell or share your data with third parties for marketing purposes.

Full Policy

A complete Privacy Policy will be provided during onboarding. For questions about how we handle your data, contact us at hello@firstreply.co.nz.