Built for the People
Who Build.
We're not a Silicon Valley AI startup pitching generic automation. We're operational infrastructure, purpose-built for the service businesses that keep their communities running.
Close the gap between hard work and captured revenue.
Service businesses are the backbone of every community. From trades and healthcare to professional services and beyond — yet the software built to support them has always been an afterthought.
FirstReply exists to close that gap. We build operational intelligence that runs silently in the background — capturing revenue that was previously falling through the cracks, so business owners can focus entirely on the work they're skilled at.
Every feature we build is designed with one question: does this make life easier for someone who's knee-deep in a job right now? If not, we don't build it.
Industry-Specific by Default
Our AI learns your business type, speaks in the right language for your industry, and asks the right intake questions — so every caller feels like they reached a real member of your team.
Flat-Rate, Always
We will never charge you per minute or per call. Your overhead is fixed and predictable. You keep the full margin on every extra job we book.
Skin in the Game
We back every deployment with a full refund performance guarantee. If we don't deliver results in 90 days, you get a complete refund. No questions asked.
Integrates With Your Stack
We connect natively with Simpro, ServiceM8, and a growing library of booking and CRM platforms. No new software to learn. No workflow disruption.
Zero Sales Spam
We operate on earned trust. No aggressive outbound tactics, no spam calls. We let the results speak — backed by a public performance guarantee.
48-Hour Go-Live
From call to deployment in under 48 hours. We handle the setup, training, and integration. You just focus on running your business.
If you miss calls, we fix that.
FirstReply works for any service business where missed calls mean lost revenue — across trades, healthcare, professional services, and beyond.
Ready to Stop the Bleed?
Book a call with the team. We'll assess your setup and tell you honestly if FirstReply is the right fit for your business.